How to Change SASSA Banking Details Using Moya App?

How to Change SASSA Banking Details Using Moya App in 2024?

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By Sibongile Nkosi

Have you switched banks and need to update your SASSA banking details? No problem! You can easily do this using the Moya App, and I’ll guide you through it step-by-step. Whether you’re receiving the SASSA SRD grant or other benefits, changing your details on Moya is simple.

Moya APP SASSA Change Banking Details in 2024 (Steps)

Here’s how you can quickly update your banking details through the Moya App:

Step 1: Download and Log In to Moya

To get started, you’ll need to download the Moya App. You can find it on the Google Play Store for Android or the Apple App Store for iOS. Once downloaded, register by entering your South African ID number and creating a secure password.

Make sure to use the same phone number you used for your SASSA grant application to avoid verification issues later on.

Step 2: Navigate to Your SASSA Profile

Once you’ve logged in, look for the main menu within the app’s user-friendly interface. In the menu, locate the option for “SASSA Account Details”. This is where all your SASSA-related information will be, including your current banking details.

Step 3: Tap on “Change Banking Information”

On your SASSA profile screen, you’ll see a clearly marked button labeled “Change Banking Information”. Tap this to begin the process of updating your bank account details.

Step 4: Enter Your New Bank Details

Now, it’s time to provide your new bank account information. You’ll need to fill in the following:

  • Account number
  • Bank name
  • Type of account (savings or checking)
  • Full name of the account holder

It’s very important that these details are entered correctly. Double-check your bank name and account type to ensure no errors are made.

Step 5: Wait for 10-Day Verification

After submitting your updated details, the Moya App will initiate a verification process. This process can take up to 10 days as SASSA needs to confirm that the new account belongs to you.

During this time, keep an eye on your phone for any updates from the app or SASSA via SMS. Remember, the account must be in your name—SASSA won’t pay into a third-party account.

Step 6: Check if Changes Have Been Applied

Once the 10-day verification period is over, log back into the Moya App and return to your SASSA profile. Here, you can confirm whether the new banking details have been successfully updated.

Once confirmed, you’ll start receiving your SASSA payments into your new bank account. Make sure to check your account regularly for these payments.

Things to Remember When Using Moya to Change SASSA Banking Details

  • Only update your details through the Moya App or the official SASSA website to avoid scams.
  • Always make sure your new bank account is active and free from any holds or blocks. If your account has pending debts, the bank might deduct funds before you can access your SASSA grant.
  • If you face any issues during the process, contact SASSA’s toll-free number at 0800 60 10 11 or visit your nearest SASSA office.

Benefits of Using Moya for SASSA Updates

Using the Moya App to update your SASSA banking details is not only convenient, but it also offers a secure platform for handling your information. It’s specifically designed for South African users, providing free access to essential services even without mobile data.

Can You Change Your Details Without the Moya App?

If you don’t have access to the Moya App, you can still update your banking details directly on the SASSA website or by visiting a SASSA office. However, Moya makes the process smoother and faster for users with smartphones.

By following these steps, you can easily manage your SASSA account and make sure your grant payments go to the correct account. It’s important to stay on top of your information to avoid any issues with receiving your SASSA SRD grant or other benefits.

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